SolarFlairLighting.com always welcomes customers' phone calls and emails.
This page isn't meant to replace one-on-one customer service. Instead, we want to give you easy access to some tools and information located on different areas of this site.
This page is designed to help you:
Each of our product categories has a brief description of the products within that category, including what type of light they provide (and sometimes do not provide). Many page have short videos that point out features that you should consider when buying any given light.
While we will continue to expand our online help, it's always a good idea to contact us if you are not sure what light you need especially if you are making a large purchase or buying several different kinds of lights.
For example, let's say you're buying floodlights or solar lamps and accent lights. Do know how to place them so both will work? Maybe not, solar lights turn on when they sense darkness. If lights aren't positioned properly, the stronger light will turn on but the smaller light may think it's daytime and stay dark.
Discounts Often Given to Customers Who Call Us
If you are ordering lots of different products, or multiple units of any given product, please note the often can can give discounts to customers that call us directly.
Why: Most of our products have Minimum Advertising Prices (MAPs), meaning we can't list or advertise the product below a certain price on our website. (Other stores aren't allowed to do this either; when stores get caught they can lose the right to sell that brand in the future OR they risk that the manufacturer may cancel the order.)
However MAP pricing doesn't necessarily apply to special orders. If you have got questions, calling us may mean mean you're more likely to get a better product and/or a better price.
Our calculators can help you determine which product(s) are best for you, including:
This information is helpful not only when choosing pumps and you should also feel free to contact us about using our calculators or questions about our products and product descriptions.
If you have questions or need help with the calculators, please email Info@SolarFlairLighting.com or call us at (866) 686-6903 and we'll be happy to go over them and your needs, you step by step.
We continually expand our FAQs based on customer feedback. Our current FAQs are broken into the following categories, with more to be added in the future as necessary.
We will soon post a list of terms commonly used when discussing solar lights. We find that different manufacturers sometime use different terms, and often see these terms incorrectly used by other merchants that sell the same or similar products that we sell.
SolarFlairLighting.com will define much of the terminology regularly used in solar light product descriptions and will continue to expand this.
For example, what were considered to be "Super Bright LEDs" five years ago aren't always considered the same thing today. Cheap lights don't really have quality LEDs and many lights (cheap and otherwise) don't properly use LEDs. (Find out more about what truly makes solar lights bright with our blog and/or video about this very subject.)
Along with blog posts and articles about solar products we carry, tips for safe online surfing and shopping, SolarFlairLighting.com has a YouTube channel, Solar Flair Lights where we regularly post videos about the products we carry.
Our blog, SolarLightingSmart.com also is updated regularly with tips about how to choose the right solar light for you, seasonal maintenance tips and other useful information.
Our goal isn't just to let you know types of products we carry, but to provide information about product features so that you make smart purchasing decisions. For example, many of our product category pages include short videos about those products and what to think about when selecting the one that's best for you.
This page is meant to supplement our customer support, not replace it.
If you have any questions or need help not available through this page, please call us at (866) 686-6903 or complete the form below.
We'll try to get back to you within a couple of hours during our business hours (Monday through Saturday, 11:00 AM Eastern Time to 9:00 PM Eastern Time; 12:00 Noon to 5:00 Eastern Time Sundays.)